Jabaji Privacy Policy – Your data is safe with us

Jabaji is one of Bangladesh's most trusted online gaming and Sports Betting platforms, with millions of users playing and betting every day. To maintain that trust, jabaji treats your privacy as its top priority.

This Privacy Policy explains what information jabaji collects, why it collects it, how it uses it, and how it keeps it secure. jabaji believes transparency is the best policy.

When you register with jabaji, play a game, or get in touch with us, certain information is collected naturally. jabaji uses that information solely to improve your experience – nothing more.

Jabaji only collects information necessary to provide its services. The table below gives a full breakdown of what jabaji collects:

Jabaji never collects more information than necessary without your consent. If you feel jabaji is asking for unnecessary data, please notify our support team right away.

Jabaji uses your information only for the purposes listed below. jabaji guarantees that your data will never be used for any unauthorized purpose.

• Account management: To create, verify, and manage your jabaji account.
• Payment Processing: To securely process deposit and withdrawal transactions.
• Customer Service: To resolve your complaints or queries quickly and effectively.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Service Improvement: To analyze your usage patterns and improve jabaji's services.
• Legal Obligations: To meet the requirements of applicable laws and regulatory authorities.
• Promotional Communications: To inform you about new offers and bonuses, with your consent.

Jabaji never sells your personal data. However, in certain specific circumstances, jabaji may share limited information with trusted third parties.

• Payment Processors: Necessary information is shared with mobile banking providers to process your transactions.
• Technology service providers: Fraud detection and security software providers may receive limited information.
• Legal authorities: jabaji is legally required to share information with authorities when ordered by a court or required by law.
• Auditors: Certain information may be shared during audits by jabaji's licensing authority.

Outside of the cases mentioned above, jabaji does not share your information with any third parties. Any third parties with whom data is shared are contractually bound to uphold jabaji's privacy standards.

The jabaji.ws website uses cookies to enhance your experience. Cookies are small text files stored in your browser.

You can disable cookies through your browser settings. However, turning off certain essential cookies may affect how some jabaji features work.

Jabaji does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account information: For as long as your account is active, and up to 5 years after closure.
• Transaction records: Retained for a minimum of 5 years in accordance with financial regulations.
• Customer Support Communications: 2 years from the date of last contact.
• Technical Logs: Up to 1 year for security purposes.
• Marketing information: Deleted immediately after you opt out.

Once the designated retention period expires, jabaji securely deletes or anonymizes your data. The deletion process is reviewed on a regular basis.

Jabaji believes you should have full control over your own data. Your key rights are outlined below.

To exercise any of these rights, email support@jabaji.ws. jabaji will respond to your request within 30 business days.

Jabaji is a platform exclusively for adults (18+). jabaji does not knowingly collect any information from minors.

• Jabaji verifies your age at registration and may request identity documents when required.
• Any account identified as belonging to a minor is closed immediately.
• If any data belonging to a minor has been collected, it will be deleted upon a guardian's request.
• Parents or guardians can reach out to support@jabaji.ws for assistance with this matter.

Jabaji uses industry-standard security technology to protect your data. jabaji's security team remains active around the clock.

• 256-bit SSL Encryption: All data transfers are encrypted.
• Two-factor authentication (2FA): An added layer of security for your account.
• Firewall protection: Advanced firewall protection blocks unauthorized access.
• Regular Security Audits: Regular security testing conducted by third parties.
• Data backup: Regular backups are taken to prevent data loss.

Jabaji may update this Privacy Policy from time to time. You will be notified before any significant changes are made.

• For significant changes, you will be notified in advance via email or in-app notification.
• The updated policy will take effect from the date it is published at jabaji.ws/privacy-policy.
• Continuing to use jabaji after any changes takes effect means you accept the updated policy.
• If you do not agree to the updated policy, please request to close your account.

If you have any questions or concerns about this Privacy Policy, reach out to jabaji. jabaji is always ready to help.

• Email: support@jabaji.ws
• Live Chat: Click the chat button at the bottom right of jabaji.ws
• Response time: You'll typically receive a response within 24 hours